TELUS

Welcome to TELUS Partner Solutions!

Our vision is to bring a world of possibilities to our customers and the best of TELUS to the connected world. Our team members act as trusted partners to execute this vision by offering their experience and expertise to service provider clients worldwide.

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Network Overview

TELUS offers a "world-class" network, meeting or exceeding "state-of-the-art" or "best-in-class" in terms of technology, performance, service enablement and reliability. TELUS' network coverage is national and comprehensive, delivering wired and wireless voice, data and video services across Canada.

Find your Solution

Wholesale toll services

Key features & benefits:

  • North American Collect, Wholesale Toll Services and switched minute termination services
  • Voice offerings for Canada/US, International destinations and inbound calls
  • High quality network minimizes noise, echo, delay, cross-talk & dropouts, during peak periods

In addition to a full range of switched minute termination services, TELUS offers North American Collect and Wholesale Toll Services.

Our Wholesale Toll Services provide IP and switched-based wholesale customers with a portfolio of competitive voice offerings that can be packaged for their own business or residential customers. Our portfolio includes voice offerings for Domestic calls (Canada/US), International destinations (calls terminating on landline and mobile phones), and inbound calls.

IP and TDM interconnections are available from a number of switch locations across Canada and the United States.

Our high-quality network minimizes the occurrence of noise, echo, delay, cross-talk and dropouts, even during peak traffic periods enabling TELUS to provide high-quality terminations.

1-second increments ensure competitively priced toll terminations to destinations worldwide based on volume and term commitments.

TELUS Collect Services

Collect, North American Directory Assistance and General Operator Support services are available across Canada, and the United States for global carriers. The service is supported by a fully-automated collect platform and 24x7 live operator and directory assistance. Service options include an automated English/French Interactive Voice Response (IVR) collect platform and live operator support; real time Billed Number Screening (BNS) and Line Information Database (LIDB) screening.

TELUS' Collect services increase your profitability in delivering collect, operator and directory assistance to your customers and provide opportunities for increased revenues.

Real-time validation of calls reduces fraud and uncollectibles. TELUS-generated billing records, reduce foreign operator hold time and reduced settlement expense on sent paid traffic further decreasing costs.

Key features & benefits:

  • North American Collect, Wholesale Toll Services and switched minute termination services
  • Voice offerings for Canada/US, International destinations and inbound calls
  • High quality network minimizes noise, echo, delay, cross-talk & dropouts, during peak periods

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