TELUS

Welcome to TELUS Partner Solutions!

Our vision is to bring a world of possibilities to our customers and the best of TELUS to the connected world. Our team members act as trusted partners to execute this vision by offering their experience and expertise to service provider clients worldwide.

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Network Overview

TELUS offers a "world-class" network, meeting or exceeding "state-of-the-art" or "best-in-class" in terms of technology, performance, service enablement and reliability. TELUS' network coverage is national and comprehensive, delivering wired and wireless voice, data and video services across Canada.

Find your Solution

Rebiller services

Key features & benefits:

  • National billing for all long distance services, simplified accounting and reduced costs
  • For direct dialed voice & data calls made by phone, fax or modem within Canada, to US or overseas
  • Rebiller Long Distance Service, Rebiller Toll-free Service and Rebiller Calling Card Service

The availability of your network and equipment is critical for effective business operation. Our solutions are designed for reliability, to work with your existing systems and meet future needs.

The TELUS Rebiller Long Distance service is available across Canada and offers the Rebiller the long distance features and capabilities they need, including national billing for all long distance services, simplified accounting and reduced costs.

It supports direct-dialed voice and data calls made by phone, fax or modem, within Canada, to the U.S. or overseas. TELUS Rebiller Toll-free service provides toll-free calling from all Canadian and U.S. area codes. TELUS Rebiller Calling Card will provide calling card capabilities to end- customers.

Product features

Our TELUS Rebiller Long Distance Service, TELUS Rebiller Toll Free Service, and TELUS Rebiller Calling Card Service include the following features:

  • order processes, billing and platform updates are automated
  • flexible, integrated and customized long distance services including outbound long distance, toll free and calling card services
  • competitive rates, a high performance network, and world-wide reach
  • allows customized interfaces, order formats, CDR formats, reports, and calling card front end branding.
  • superior interfaces with simple set-up and 'off the shelf' rebiller systems requirements i.e.: FTP and MS Outlook
  • calling card services offer real-time self-select PIN changes and magnetic strip swipe access
  • offers exceptional customer care
  • single point of contact
  • 24/7 Fraud Management

The benefits

TELUS Rebiller Services provide the rebiller with the full power of services and features generally only available to large scale, vertically integrated telecommunications providers:

  • Automated order entry and PIC process
  • BENEFIT: Increased productivity
  • Rebiller initiated order entry for featured and non-featured LD & basic TF services
  • Automatic update capability means next day readiness and allows immediate revenue generation from end-customers
  • Automatically updates LECs for PIC subscription/de-subscriptions
  • Off the shelf email and spreadsheet software requirements
  • Daily Call Detail Records
  • BENEFIT: Back office efficiencies
  • Single format and high accuracy improves reconciliation
  • Indicators for LD and TF features provided
  • BELL CORE industry standard EMR toll record layout
  • Automated PIC win-loss reporting
  • BENEFIT: Increased competitiveness, productivity and control
  • Improved management of the Rebiller's customer data and win-back capability
  • Call rating and invoicing by diskette/CD
  • BENEFIT: Increased productivity, improved reconciliation and cost efficiencies
  • Rating for Can/US/OVS on LD, Toll Free and Card on a single invoice creating back office efficiencies.
  • Improved reconciliation
  • Batch process for large customer migration and large, daily orders
  • BENEFIT: Improved flexibility
  • Leading industry experience can handle small or massive migrations of Long Distance, Toll Free And Card Features Enhanced

Requirement for service

All regional or national Rebiller's must be registered with the CRTC as a rebiller and must execute a TELUS Rebiller Service Contract.

Key features & benefits:

  • National billing for all long distance services, simplified accounting and reduced costs
  • For direct dialed voice & data calls made by phone, fax or modem within Canada, to US or overseas
  • Rebiller Long Distance Service, Rebiller Toll-free Service and Rebiller Calling Card Service

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