TELUS

Welcome to TELUS Partner Solutions!

Our vision is to bring a world of possibilities to our customers and the best of TELUS to the connected world. Our team members act as trusted partners to execute this vision by offering their experience and expertise to service provider clients worldwide.

Learn More

Network Overview

TELUS offers a "world-class" network, meeting or exceeding "state-of-the-art" or "best-in-class" in terms of technology, performance, service enablement and reliability. TELUS' network coverage is national and comprehensive, delivering wired and wireless voice, data and video services across Canada.

Find your Solution

Billing solutions

Key features & benefits:

  • The only full-service telecommunications billing record clearinghouse in Canada
  • Allows you to collect on records billed anywhere in North America and assures revenue stream
  • Avoid the costs of developing in-house capabilities, benefit from customer and market trend reports

TELUS offers the only full-service telecommunications clearinghouse in Canada. Billing quality edits, record conversion and formatting contribute to maximizing collections on transactions billed anywhere in North America increasing revenue and return on billing records.

TELUS Billing Solutions are designed to reduce the costs and increase the revenues associated with this critical element of your business. Our Global Billing Services enable you to bill for alternately billed calls (e.g. collect and casual calls), providing the link between service providers who do not have a billing relationship with end-customers and LEC Billers.

You can select from the following services:

Call Records Purchase Agreement (CRPA): with a CRPA you will be assured of your monthly cash flow, while reducing your collections risks and administrative work. TELUS will purchase your call records and settle with LECs and remit the taxes.

Record Enhancement Services: A suite of services that ensure billing records are appropriately formatted prior to submission to the Biller, thereby maximizing the revenue you collect. Record Enhancement Services can provide:

  • Record Conversion – convert record layouts to conform with required standardized formats for LEC Billers such as EMI
  • Taxing
  • Rating
  • Billing Quality Assurance
  • Manual Error Correction
  • Fraud Detection
  • Validation Verification

Analysis and Reporting: Standard and custom reporting of record status, call detail call patterns, fraud levels, and trend analysis support your business decision-making.

Toll Free per Call Compensation: TELUS will act as an agent for Payphone Providers to purchase tariffed Payphone Per Call Toll-Free Reports and conduct billing and collection of compensation for toll-free messages initiated from their payphones.

The benefits

First in Canadian market – TELUS offers the only full-service telecommunications billing record clearinghouse in Canada.

Increased revenues – Allows you to collect on records billed anywhere in North America.

Assured revenue stream – Provides you with the assurance of when your revenue will be received.

Cost savings – Avoid the costs of developing in-house capabilities; benefit from extensive research and development; reduce your incidence of expensive charge-backs by ensuring only valid records are submitted to LEC Billers; and benefit from pricing based on economies of scale.

Reduced administration – Reduce the need to remit taxes and deal with multiple LECs.

Time savings and convenience – Full suite of services, one-stop shopping.

Market/industry and customer insight – Standard and custom reports provide invaluable customer information, market profiles and trends.

Key features & benefits:

  • The only full-service telecommunications billing record clearinghouse in Canada
  • Allows you to collect on records billed anywhere in North America and assures revenue stream
  • Avoid the costs of developing in-house capabilities, benefit from customer and market trend reports

Request a Callback